Support & Help
Email [email protected]. We usually reply within 2–3 working days. Please include your device model, OS version, app version (Settings → About), and a screenshot if you can.
Common questions
The map or pandal list is empty or out of date.
Agamoni ships an offline dataset that refreshes in the background. Open Settings → "Check for updates" while on Wi-Fi, then fully close and reopen the app. Pull down to refresh any list.
Location / step count / Health data is not working.
Grant the permission in your device Settings → Agamoni. On iOS the step tracker also needs Settings → Privacy & Security → Motion & Fitness, and Health → Data Access & Devices → Agamoni. No health data ever leaves your phone.
I did not receive the WhatsApp login OTP.
Check that the number has WhatsApp active and can receive messages, wait 60 seconds, then tap "Resend". If it still does not arrive, email us the number and we will help.
A pandal, bus route, timing or helpline is wrong.
Use "Report / Suggest an edit" on the item inside the app, or email us with the details. Corrections are usually live in the next dataset push.
How do I delete my account and data?
See the account deletion page linked below. Verified requests are actioned within 30 days.
Zynapte Technologies Pvt Ltd, P-30, Lake Gardens, Kolkata – 700045, West Bengal, India. Grievances: [email protected].